Industry: Healthcare & Life Sciences
Company Size: 1,200 employees
Location: London headquarters with clinics across Southeast England
Challenge
MediNova Healthcare, a growing network of private hospitals and specialist clinics, faced severe staffing challenges during their rapid expansion phase:
- Critical shortage of specialized nurses with 42 unfilled positions
- Radiographer vacancy rate of 28% impacting diagnostic capacity
- High competition for healthcare talent in London market
- 35% turnover rate in nursing staff due to workload and burnout
- Compliance issues with temporary staffing solutions
- £2.4M spent annually on agency staff, impacting financial performance
With plans to open three new specialist clinics, MediNova needed a sustainable staffing solution that would support growth while maintaining quality care standards.
Accirro Solution
Accirro developed a multi-faceted healthcare talent strategy:
- Ethical International Recruitment Program
- Established recruitment channels in Philippines, India, and Zimbabwe
- Created comprehensive clinical adaptation program for international nurses
- Developed streamlined NMC registration support process
- Implemented cultural integration and retention program
- Advanced Healthcare Talent Analytics
- Conducted market mapping of available specialist talent
- Developed competitor intelligence on compensation and benefits
- Created predictive modeling for turnover risk
- Implemented workforce planning for expansion facilities
- Retention and Wellbeing Strategy
- Designed clinician burnout prevention program
- Created flexible scheduling system accommodating preferences
- Implemented career progression pathways with clear advancement
- Developed mentorship program for new clinical staff
- Compliance Excellence Framework
- Built comprehensive compliance verification system
- Created automated credential tracking and reminder system
- Implemented quality assurance for all recruitment processes
- Developed audit-ready documentation system
Results
After 9 months of partnership with Accirro:
- Reduced Vacancy Rate: Nursing vacancies reduced from 42 to 8 positions
- Specialist Recruitment: Successfully recruited 17 radiographers and 12 specialist nurses
- Turnover Improvement: Reduced clinical staff turnover from 35% to 16% annually
- Financial Impact: Agency spend reduced by 68%, saving approximately £1.6M annually
- Compliance Excellence: 100% compliance rate with all regulatory requirements
- Expansion Support: Successfully staffed all three new facilities ahead of schedule
- Quality Metrics: Patient satisfaction scores maintained above 95% throughout staffing transitions
- Timelines: Reduced time-to-hire from 74 days to 31 days for clinical roles
Client Testimonial
“Accirro’s healthcare expertise has been transformative for our organization. Their ethical international recruitment program brought us exceptional clinical talent, while their focus on compliance gave us complete confidence. Most impressively, their retention strategies have dramatically reduced our turnover, creating stability that benefits both our team and our patients. We now view Accirro as a strategic partner in our continued growth.”
— Dr. Sarah Williams, Chief Medical Officer, MediNova Healthcare
